From order to verified result.
From order to test result.
- 01
Place your order
Choose the analyses and animals, then pay by card or MobilePay
- 02
Collect and return the samples
Use one labelled oral swab per animal and follow the return instructions
- 03
Receive the test result
Typically within 7 days after the laboratory receives the sample
A negative PCR result applies to the submitted sample and does not by itself prove that the animal is free from the pathogen.
Tell us why you are testing and choose your reptile. See the routine screening option and its limitations before you order.
Add the animal’s species, name, sex and birth details during the order. Its record is created as part of ordering, and each animal is kept separate.
Create an account or sign in, enter the delivery address, review the order and pay by card or MobilePay.
Whether testing 1 or 10 animals, you receive a single prepared kit with individually labelled tubes, sterile swabs, detailed instructions and prepaid UPS return shipping.
The owner or a veterinarian takes one oral swab per animal. Check that each Sample ID matches the animal, package the samples separately and return them as directed.
The external veterinary laboratory performs the selected PCR investigations. Customers and veterinarians cannot enter results manually; results are registered only through the controlled ERHR workflow.
After the laboratory result has been checked and registered, it appears under My Reptiles. The owner receives the result and an English PDF test report. The Sample ID can be used for public verification.
After ordering, you receive the required materials and clear instructions for sample collection, identification, handling and return.
See the sampling overviewEach virus or bacterium has its own page with information about relevant species, transmission, pathology, prevention and treatment options where they exist.
Choose your reptileTest records are retained. Corrections are recorded as a new report version linked to the same Sample ID.
Ready to test your reptile?
Choose the relevant PCR investigations and order a prepared sampling kit for your reptile. Your animal and test record are created as part of the process.